Inclusive Employment Australia

We'll get to know your goals, talk about what's important to you, and start building a plan — at no cost and no pressure.

You can register online, free-call us on 1800 685 105 between 9am-5pm Monday- Friday, or drop into your nearest office. We'll walk you through the next steps.

Your support is based on what's important to you. It can include help with your resume, interview coaching, training and work experience, as well as practical help with things like transport or workplace adjustments. We'll also check in with you after you start work.

Yes. It's free and government-funded, so there's no cost to you as a job seeker.

You may be eligible if you have a medically diagnosed disability, injury or health condition, and you're an Australian citizen or permanent resident who isn't studying full time. You can take part even if you've been assessed to work fewer than eight hours a week.

Check the full eligibility criteria →

Inclusive Employment Australia replaced DES on 1 November 2025. It removed the old time limits and points system, and voluntary participants have no mutual obligations.

You can register directly with WISE online, or ask Centrelink to refer you to us. You can also find your nearest WISE office and drop in for a chat.

The level of employment assistance available depends on your circumstances. The first step is to contact Centrelink to check whether you're eligible for government-funded employment services through Workforce Australia or Inclusive Employment Australia.

If Centrelink determines you’re eligible, contact us on 1800 685 105 to be connected to your nearest WISE office, or register your interest as a job seeker online.

Alternatively, you can contact your nearest WISE office directly to discuss which employment services is right for you. You can find your nearest WISE office in the ACT, NSW, NT, QLD, SA, TAS, VIC, and WA.

WISE is one of Australia's leading not-for-profit employment services providers. We specialise in helping people find work, including people living with disability, injury or health conditions, and people experiencing other barriers to employment.

We deliver Australian Government-funded employment programs, including Inclusive Employment Australia and Workforce Australia to help people prepare for, find and keep a job.

Our employment services are free for eligible job seekers and employers. Read more about WISE and our programs and services.

In the case of Inclusive Employment Australia (IEA), Centrelink will conduct an ESAt (Employment Services Assessment) to confirm your eligibility and determine whether you can access IEA. You do not have to be receiving income support or government benefits to be eligible for government-funded employment services through IEA.

In the case of Workforce Australia (generally for people who do not have a disability, injury or health condition), you'll usually need to receive income support (for example, JobSeeker Payment, Parenting Payment, Carer Payment or Youth Allowance) to register with WISE.

However, if you or your partner has been retrenched in the last six months, or you're due to be retrenched within the next three months, you may be eligible for Workforce Australia services through WISE without receiving Centrelink benefits or income support.

Please get in touch with your local WISE office. We'll talk you through the process and answer any questions you have.

Find your local WISE office or call us free on 1800 685 105 during business hours.

We offer Inclusive Employment Australia across the Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria and Western Australia.

Please search for your nearest WISE office.

We are contracted by the Australian Government to provide employment services in specific areas. If we don’t have an office near you, you can search for an alternative employment services providers using your postcode.

Yes, you can switch your Inclusive Employment Australia (IEA) provider any time! You can only be registered with one provider at a time. If you’d like to transfer to WISE Inclusive Employment Australia, please call the National Customer Service Line on 1800 805 260 and request a transfer to ‘WISE Employment’.

You can also get in touch with your local WISE office to let them know you’d like to transfer to ‘WISE Employment’. Find all WISE offices or free-call the WISE team during business hours on 1800 685 105.

If you’d like to transfer to WISE Employment Workforce Australia, please call the National Customer Service Line (NCSL) on 1800 805 260, or log into workforceaustralia.gov.au, to request a transfer to ‘WISE Employment’ Workforce Australia.

You can also get in touch with your local WISE Workforce Australia office to let them know you’d like to transfer to ‘WISE Employment’. Find all WISE offices or free-call WISE Workforce Australia on 1800 161 231 during business hours. We look forward to helping you find work and access related support services.